Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Artillery Offroad LLC, Artillery Offroad is a registered Trade name and Trademark in the United States.

By placing orders with Artillery Offroad LLC via this website, e-mail, phone, or by any other means, you agree to the following terms and conditions as well as all other terms and conditions listed on this website.

  • All orders are also subject to the product manufactures' own Terms, Conditions, Policies, and Warranties.

  • All sales are final 10 days after delivery.

  • Although Artillery Offroad, LLC is not obligated to and does not collect sales or use tax outside of Arizona, all purchases are subject to the use of tax in the state where you reside unless specifically exempt. A purchase is not exempt from sales or use tax merely because it is made over the internet.

  • Any and all fees associated with payments and/or refunds made via wire transfer, cashier's check, paypal, or Western Union are responsibility of the customer.

  • All information, help, advice, and recommendations offered by Artillery Offroad employees via phone, e-mail, or in person, are provided in good faith and to the best of out knowledge, however, it is still your responsibility to confirm the compatibility of all parts prior to placing the order. Artillery Offroad is not responsible for incorrect items purchased based on information provided by any employees recommendations.

  • It is you responsibility to make sure that every item you order is compatible with the intended application. Artillery Offroad takes every step to ensure that all application charts listed on our website are accurate, however, we cannot guarantee their accuracy. It is you the purchasers' responsibility to verify that all items are compatible with your specific application prior to placing your order.

  • Any drop-ship and/or custom orders for which payment is disputed, delayed, or withheld by the you the customer, will immediately be changed to that of Artillery Offroad until payment is resolved. You the customer is responsible for any additional shipping cost incurred as a result of this policy.

  • Unless specifically indicated otherwise, all products sold by Artillery Offroad are for off-road use only and should not be installed on any vehicle intended for use on public roads or highways.

  • All items must be installed by a professional. Artillery Offroad is not responsible for any injury and/or damages caused by incorrectly installed products or product failure.

  • Artillery Offroad reserves the right to cancel and/or refund any order for any reason.
Custom and Special Order Items

  • Custom, special order items including but not limited to custom valved, custom axle size, custom color, and/or custom shocks. All custom and special order items are not returnable, and orders placed in such items can not be canceled once the order has been processed. Custom and special items typically take longer to ship and cannot be guaranteed to be delivered by any specific date. Unless otherwise noted or agreed upon. If your custom or special order has not shipped after 120 days, you will be given the option to cancel your order or continue to wait.
It is our goal at Artillery Offroad to has you and your vehicle on the road as fast as possible by providing fast shipping times.

  • If you need to cancel an order, contact us immediately by phone and email. We will do our best to cancel any orders, however, do to our fast shipping times it is not always possible.

  • Orders that are not canceled in time are subject to our full return policy.

  • Orders and/or items within an order cannot be cancelled once they have been packaged and scheduled for pick-up by the carrier.

Packing and Shipping

  • Shipping methods selected during checkout maybe substituted by a similar shipping method at sole discretion of Artillery Offroad, LLC.

  • Refusing delivery does not waive our return policy. If you refuse delivery of an order for any reason, you shall be responsible for original and return freight and all applicable restocking fees.

  • Items, especially but not limited to international orders, maybe repackaged by Artillery Offroad LLC, in order to protect them and help prevent damage during shipments. If you require that the item arrive in their original manufactures' packaging, please note that request at the time of order.

  • Shipping on International Orders does not include customs fees, taxes, duties, import fees, tariffs, or any other charges other then packaging and shipping. Please contact your local customs office for details before placing your order. Refunds and returns WILL NOT be given if you refuse to accept a delivery or it your package doesn't clear customs.

  • You must inspect your order immediately upon delivery for damages, accuracy, and missing items and contact us via phone and e-mail with any discrepancies with in 48 hours. This is especially important if you are planning to take the items with you to another country as most items are only covered by warranty with in the United States. In the event that an incorrect item is shipped by mistake, Artillery Offroad will exchange the item only to and from the original shipping address provided.

  • If a package appears to have been damaged in anyway during delivery, you must inspect the contents prior to signing the delivery receipt. Your signature on the carriers receipt indicates that you have received your order in good condition. If a package was delivered without requiring a signature and the packaging appears to have been damaged, you must report it to the delivering carrier immediately. Be sure to retain the entire outer shipping containers, and any packing materials in which damaged goods were packed in.

  • If an item you have received is damaged, defective, incorrect, or missing, you must contact Artillery Offroad via phone and e-mail within 48 hours of receiving your order, so that a resolution can be discussed. Failure to report damaged, defective, incorrect, or missing items within 48 hours indicates your acceptance of the order as delivered.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Artillery Offroad LLC. The collective work includes works that are licensed to Artillery Offroad LLC. Copyright 2016, Artillery Offroad LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Artillery Offroad LLC or purchasing Artillery Offroad LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Artillery Offroad LLC or to purchase Artillery Offroad LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Artillery Offroad LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All Artillery Offroad trademarks, Artillery Offroad logos, service marks and trade names of Artillery Offroad LLC used in the site are trademarks or registered trademarks of Artillery Offroad LLC

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Artillery Offroad LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Artillery Offroad LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Artillery Offroad LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Artillery Offroad LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Artillery Offroad LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Artillery Offroad LLC product is mistakenly listed at an incorrect price, Artillery Offroad LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Artillery Offroad LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Artillery Offroad LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Artillery Offroad LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Artillery Offroad LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Artillery Offroad LLC.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Artillery Offroad LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Artillery Offroad LLC products) must be commenced within one (1) year after the claim or cause of action arises. Artillery Offroad LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Artillery Offroad LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Artillery Offroad LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Artillery Offroad LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Artillery Offroad LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Artillery Offroad LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Artillery Offroad LLC in its sole discretion.

You agree to indemnify, defend, and hold harmless Artillery Offroad LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Artillery Offroad LLC may link to sites operated by third parties. However, even if the third party is affiliated with Artillery Offroad LLC, Artillery Offroad LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Artillery Offroad LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Artillery Offroad LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).